cke33 Terms and Conditions

These terms and conditions ("Terms") apply to every individual ("User") who uses the cke33 platform and its services. cke33 is a reliable online gaming platform that provides casino games, sports betting and live dealer games for users in Bangladesh.

By accessing cke33 through its website, mobile site or any other channel, creating an account or using any service, you are entering into a legally binding agreement with these Terms. If you do not agree with any part of these Terms, please do not use our platform.

These Terms are written in Bengali and apply to users in Bangladesh. cke33 reserves the right to change these Terms at any time without prior notice. The latest version will always be available on this page.

2.1 Registration Requirements

A personal account must be created in order to use cke33 services. You must provide accurate, complete and up-to-date information at the time of registration. Providing false or misleading information may result in account closure and forfeiture of deposited funds.

2.2 One Account Policy

Only one account is permitted per person. If the same person operates or attempts to operate multiple accounts, all accounts will be closed and all bonuses will be considered void. If multiple members of the same household wish to operate accounts from the same device or IP address, they must contact our support team in advance.

2.3 Login Credentials Security

It is your responsibility to keep your username and password completely confidential. Do not share this information with anyone else. Any unauthorized activity on your account must be reported to cke33 immediately. cke33 will not be liable for any loss resulting from failure to properly secure your login credentials.

2.4 Identity Verification (KYC)

cke33 may at any time request a national identity card, passport or other government-issued document to verify a user's identity. Withdrawals may be placed on hold until the verification process is completed. This process helps prevent fraud and money laundering.

Users must be at least 21 years of age to use the cke33 platform. Account registration or gaming by minors is strictly prohibited.

• At the time of account registration, you must confirm that you are 21 years of age or older.
• cke33 may request relevant documents to verify age at any time.
• Providing false information about age will result in immediate account closure and forfeiture of all winnings.
• Operating an account on behalf of a minor is strictly prohibited.

In addition, users should not be residents of any country or region where online gaming is legally prohibited. It is the user's own responsibility to be aware of the laws applicable to their jurisdiction.

4.1 Deposits

The minimum deposit amount at cke33 is ৳200 for each payment method. Accepted payment methods are: bKash, Nagad, Rocket and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

• Deposits are generally credited to the account instantly.
• The minimum deposit for any payment method is ৳200.
• Only payment methods registered in your own name may be used for deposits.
• Deposits from third-party payment accounts are strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Successful withdrawal requests are generally processed within 15 minutes to 2 hours.

• KYC verification must be completed before making a withdrawal.
• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals cannot be made while an active bonus wagering requirement is pending.
• cke33 reserves the right to place withdrawals on hold in the case of suspicious transactions.

5.1 Welcome Bonus

New users will receive a bonus of up to 150% on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 25x (you must wager 25 times the bonus amount).

5.2 General Bonus Terms

• Each bonus has its own wagering requirement and validity period.
• Bonuses may only be used on eligible games — certain games may be excluded.
• Attempting to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after wagering is completed.
• If wagering is not completed within the specified time, the bonus and bonus winnings will be forfeited.
• cke33 reserves the right to change, suspend or cancel any promotion.

5.3 Bonus Abuse

cke33 strictly prohibits bonus hunting and low-risk betting strategies. If such activity is detected, the bonus will be cancelled and the account may be closed if necessary.

cke33 is committed to ensuring fair play in all games. Our platform features games from multiple reputable providers including Pragmatic Play, Spribe and JILI.

6.1 Gaming Rules

• Each game has its own rules and payout structure.
• The result of a game completed due to a technical error may be considered void.
• In the event of an internet disconnection, the game result will be determined according to server-side logs.
• If you experience a loss due to a technical issue in any game, please contact 24/7 live chat.

6.2 Sports Betting

Specific rules apply to each market for betting on cricket, football and other sports. Betting is available on BPL, IPL, T20 World Cup, ICC tournaments and other competitions. Any involvement in match fixing or spot fixing is strictly prohibited.

6.3 Live Casino

In live dealer games, the game provider's own rules (Evolution Gaming, Ezugi, Pragmatic Play) apply in addition to cke33's rules. Bets placed in live games cannot be changed or cancelled after placement.

The cke33 VIP program has three tiers: Bronze, Silver and Gold. Users can advance to higher tiers through regular gaming activity.

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.2%.

Decisions regarding VIP tier changes are entirely at cke33's discretion. cke33 reserves the right to change the benefits, structure or criteria of the VIP program at any time. VIP benefits are non-transferable.

The following activities are strictly prohibited on cke33:

• Participating in games through fraudulent or illegal methods.
• Playing games using bots, scripts or automated software.
• Creating or operating multiple accounts.
• Using the platform for money laundering or illegal financing purposes.
• Engaging in fraudulent conduct toward other users.
• Attempting to gain unauthorized access to cke33's systems.
• Selling or transferring an account to a third party.
• Impersonating cke33 staff.
• Exploiting any technical error or vulnerability in the platform.

If any of the above activities are detected, the account will be closed immediately, all deposited and won funds will be forfeited, and legal action may be taken if necessary.

9.1 Closure by cke33

cke33 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a breach of these Terms.
• If there is suspicion of fraud or deception.
• Failure to cooperate with KYC verification.
• Accessing from a prohibited jurisdiction.
• At the direction of a legal or regulatory authority.

9.2 Closure by the User

You may request closure of your own account at any time. Please contact our support team via live chat to do so. It is your responsibility to withdraw any remaining balance before the account is closed.

cke33 gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment and should never be a means of earning a livelihood.

• You can set deposit limits, loss limits and session limits on your own account.
• Through the self-exclusion feature, you can place your account on hold for a specified period.
• If you are experiencing a gaming problem, please contact our 24/7 Bangla support team.

For more details, visit our Responsible Gaming page.

cke33 uses SSL encryption and industry-standard security protocols to protect your personal information. We do not sell your information to third parties.

Full details of how your information is collected, stored and used can be found in our Privacy Policy. By using the platform, you also consent to our privacy policy.

cke33 accepts no liability for the following:

• Loss caused by internet disconnection.
• Technical issues with the user's own device.
• Failure of third-party services (including payment gateways).
• Damage resulting from unauthorized access if the user fails to keep their login credentials properly secured.
• Personal, financial, or psychological harm arising from gaming.

cke33 makes every effort to ensure a safe and fair gaming environment. However, the possibility of technical errors or disruptions cannot be entirely ruled out.

cke33 reserves the right to modify these terms and conditions at any time. In the case of significant changes, users will be notified by email where possible.

Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore advised to visit this page regularly.

For any questions or disputes regarding these terms, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

As the first step in dispute resolution, users are requested to contact the cke33 support team directly. cke33 will endeavour to resolve all complaints within a reasonable time.